Connect external tools
Open Setup > Connections.
Connections let external systems create people, sources, rules, tags, and deployments.
External tools import call notes, meeting transcripts, and email records as sources.
Create an API key
Section titled “Create an API key”In API keys, click Create API key.
Use a name that identifies the tool or job.
Copy the key immediately. SynTwin does not show it again.
Use REST
Section titled “Use REST”Use the REST endpoint shown on the Connections page.
Use REST for scheduled imports from CRMs, notetakers, email processors, or data pipelines.
The interactive API reference is available at:
/api/v1/docsThe OpenAPI spec is available at:
/api/v1/openapi.jsonUse MCP
Section titled “Use MCP”Use the MCP endpoint shown on the Connections page.
MCP lets agents call SynTwin capabilities such as listing people, creating sources, and creating uploaded sources.
Use MCP when an AI agent should decide which people or sources to update.
Claude Desktop
Section titled “Claude Desktop”Copy the Claude Desktop config from Connections, then replace the placeholder API key with your SynTwin key.
Revoke a key
Section titled “Revoke a key”Revoke keys that are unused, leaked, or tied to old jobs.
Tools using a revoked key stop working.