Deployment access
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Share links are blocked
Section titled “Share links are blocked”Sharing is blocked when no channel is usable.
Enable chat, or finish setup for audio/video.
Visitor cannot access deployment
Section titled “Visitor cannot access deployment”Check:
- Deployment status is active.
- At least one interaction mode is enabled.
- Audio has a ready voice.
- Video has a ready video layer.
Embed cannot use microphone
Section titled “Embed cannot use microphone”Make sure the iframe includes:
allow="microphone"The browser may still ask the visitor for permission.
Wrong context in a conversation
Section titled “Wrong context in a conversation”Use a personalized link or follow-up link.
Direct links are broad; personalized links carry context.
SynTwin mentions internal material
Section titled “SynTwin mentions internal material”Open deployment Sources and mark sensitive sources as Internal or Unavailable.